I was in tooting for an exam and stayed over for three days, and not having read the check in timing properly I ended up early in the morning at 8 am instead of 2 pm...but the crew there were so friendly that they let me in another room to freshen up and keep my bags..when i returned i insisted that i get the same room and once again they obliged. and next three days was just awesome ...just home like.. i had my own sweet time at kitchen, shared few wonderful moments with fellow inmates...would definitely recommend and stay in flexistay whenever possible.....adios amigos...